At Swaziland Building Society (SBS), we are committed to protecting your personal data and privacy. This notice outlines how we collect, use, and safeguard your information in line with the Eswatini Data Protection Act, 2022 and international best practices.
What Information We Collect and How We Use It
We collect and process personal information such as your name, contact details, ID number, financial information, and transaction history—only when necessary to provide services, fulfill legal requirements, or improve your experience, detect and prevent fraud.
Your Rights
You have the right to:
- Access and correct your personal data
- Request deletion or restriction of your data
- Object to certain processing activities
- Withdraw consent at any time
- Lodge a complaint with the Data Protection Authority
Data Sharing and Protection
We do not sell your personal information. When sharing data with trusted third parties (e.g., service providers or regulators), we ensure they meet our strict privacy and security standards.
How We Protect Your Data
We implement strong technical and organizational measures to keep your information secure and confidential.
International Data Transfers
If your data is transferred outside Eswatini, we ensure it is protected by appropriate legal safeguards.
Contact Us
If you have questions or want to exercise your rights, contact our Data Protection Officer:
Email: dpo@sbs.co.sz
Phone: +268 2405 6249
If you are not satisfied with what how we have handled your request or complaint, contact the Eswatini Data Protection Authority”
Email: dataprotection@esccom.org.sz
Phone: +268 2406 7000
