Background
SBS

In the face of slow economic progress, the SBS has maintained steady growth for the past 60 years. As a financial service provider SBS is a lender and deposits accepter. This core offer by SBS is enhanced by transactional and digital services.

Lending

In the lending portfolio, SBS is the country’s leading provider of long-term Mortgage finance for the purchase of land, existing property and construction of residential and commercial properties. It has firm knowledge and experience of the local Mortgage market and meets customer demand through favorable turnaround time and competitive interest rates. Other Mortgage value-add services include repayment holidays, bond re-advances and rescheduling of loan repayment periods. Tailor-made housing schemes under Home Plan Programme affords borrowers to build on Swazi Nation Land by utilizing pension funds as collateral. Employer guarantee schemes allows employers to enter into contractual agreements with the SBS to enable their

employees to have access to loans for personal use. The lending portfolio is extended to other Personal Finance products which include long term loans like Spatji Advances for customers salaried through SBS. Short-term loans are also offered at reasonable rates to customers against their invested funds.

Investments and Savings

A variety of savings and investments accounts have been designed to meet the needs of all income groups. Saving accounts give customers an opportunity to transact daily over the counter and through digital platforms. They also give customers an opportunity to access Funeral Cover. Our investments accounts provides short to long term savings options flexible enough to offer a short loan against invested funds in case of emergencies.

Collection

SBS act as an agent for entities such as schools, cooperatives and municipalities in collection of funds. Through the SBS/Swazimed Medical Plan, customers who have savings may join the medical aid scheme as

individuals.

Footprint

The SBS has 11 branches strategically situated in the country’s major towns and cities. It has a wide and growing network of ATMs found in strategic areas throughout the country. ATMs are currently 66.

Digital Services

Additional to the growing network of ATMs, the SBS has launched new and innovative products through its Mobile Services. It enables customers to bank using Mobile devices. A Partnership with MTN Eswatini have improved customer convenience enabling customers to transact between their savings accounts within SBS and their Mobile Money accounts. They can also Cash Out their Mobile Money through SBS ATMs 24/7. The SBS continues to work to improve its capacity in order to maintain and achieve competitive edge.

Vision
To be the bank of choice, driven by simplicity, innovation, and affordability.
Mission
Empowering our people and customers to build lasting wealth through accessible, differentiated and prudent responsible products & services
Values
Care

We value our people and customers, acting with empathy and respect in every interaction

Authenticity

We are anchored in trust, accountability, & transparency, strengthening our reputation & relationships

Simplicity

We offer easy-to-use products and straightforward processes that are accessible to all.

Excellence

We set high performance standards and consistently deliver service that exceeds expectations

Teamwork

We collaborate, align and win together