Distribution Channels
General
| Item Description | Fees & Charges |
|---|---|
| Completion of questionnaire - External Audit Certificate | E500.00 |
| SEARCH FEES | |
| Search Fee – charge for conducting searches for vouchers and other documents at the request of customers | E108.26 |
| ELECTRONIC PAYMENTS | |
| Internet transfer (Local Banks) | E78.15 |
| Internet transfer (International)< | E156.30 |
| CASH HANDLING | |
| Cash Deposit (Personal & Schools) | Free |
| Letter of instruction | E68.01 |
| Swift Transfer – an instruction to our bankers to transfer funds using swift at the request of Customers. | 0.63% ( Min E156.30, Max E729.40) +65.65 |
| STANDING INSTRUCTIONS | |
| Establishment/ amendment and cancellation of standing order in our system | Free |
| Establishment of External Standing Orders/ SFI debit orders | E67.73 |
| Establishment of internal Standing Orders | E65.65 |
| Establishment of internal Standing Orders to: investments ( PS/SB/Likwindla) | E65.65 |
| Establishment of standing internal instruction to: Litsemba Funeral Insurance cover | Free |
| Standing Order paying investments (PS/SB/Likwindla) | Free |
| Third Party -Standing Order (Within SBS) | E22.92 |
| Standing order to other Banks | E32.39 |
| SFI Debit Order – loan repayments | Free |
| Unpaid Stop Orders | E100 |
| Unpaid SFI Debit Orders | E100 |
| Amendment of Standing Orders | Free |
| Amendment of SFI Debit order | Free |
| Cancellation of standing Orders | Free |
| FUND TRANSFER | |
| Over-the-counter funds transfer (own account) | Free |
| Over-the-counter funds transfer (3rd party) | E24.80 |
Account Maintenance Fees
| Item Description | Fees & Charges |
|---|---|
| Balance Enquiries | E6.48 |
| Statement Printout | 1 free monthly statement, For Additional statements, E10.00 per page |
| Premature Closure | Free |
| Dormant accounts | Free |
| New issue of Fixed Deposit Receipts | Free |
| Replacement of lost Fixed Deposit Receipts | Free |
Early Redemption of Investment
| Item Description | Fees & Charges |
|---|---|
| Early Redemption of Fixed Deposit Receipts | E401.17, Interest will be calculated using ruling Special Call rate. (Not compounded). |
| Early Redemption of Permanent Shares | |
| Part Redemption of Permanent Shares without notice | 6% calculated on the withdrawal amount Min. E377.83- Max E2,159.02 |
Ordinary Savings and Sipatji
| Item Description | Fees & Charges |
|---|---|
| Monthly Management Fees | E37.82 |
| Over-the-counter withdrawal charge | 1.62%, Min E31.26 |
Gold Account & Special Savings
| Item Description | Fees & Charges |
|---|---|
| 1st two withdrawals are free for amounts E20 000 and below, 3rd and subsequent withdrawal charge | 1.62%, Min E31.26 |
Collection Account
| Item Description | Fees & Charges |
|---|---|
| Collection Account in respect of School Fees, cash payment | Free |
| Collection Charge in respect of Monies credited to a collection account | Free |
| Special Rate Collection Accounts. | Free |
| Inter account transfers | Free |
Commercial Services
| Commercial - Sipatji for business | |
| Monthly Management Fees | E104.20 |
| Cash Handling | |
| Retail SME’s Sipatji for Business Account | Free up to E30,000/ day, thereafter 1% of amount in excess of E30,000. |
| Wholesale | 1.50% |
| General | |
| External Audit Certificate | E500.00 |
| Early Redemption of Permanent Shares | |
| Part Redemption of Permanent Shares without notice | 6% calculated on the withdrawal amount Min. E382.91 Max: E3000 |
| Establishment Fees | |
| Commercial Mortgage | 2% min E2590 |
| Loan Administration Fees | |
| Commercial Mortgage Loans – Vacant Land | E75.55 / Month |
| Commercial Mortgage Loans – Developed | E75.55 / Month |
| Consent to cancellation of Mortgage Bond | E340.21 |
| Bond Rectification | E324.06 |
| Guarantees | |
| Property Guarantees (Whole transaction is financed by the Society) | 0.55% on amount or part thereof Min. E1,600.90 |
| Performance Guarantees | 1.2% on amount or part thereof Min. E631.49 |
| Tender Bond | 1.26% on amount or part thereof Min. E631.49 |
| Mortgage Re- Advance | |
| Mortgage Re -Advance – Commercial/Corporate | 2%, Min E2 698.78 Max E83 360 |
| Building Loans | |
| Professional Fees | 1% of the Contract amount Min. E1,403.57 |
USSD Mobile Banking(*800#)
| Item Description | Fees & Charges |
|---|---|
| Own account transfer | Free |
| Account Balance - screen | Free |
| Mini Statement - screen | E4.32 |
| Payments to SBS account | Free |
Value Added Services (Prepaid)
| Item Description | Fees & Charges |
|---|---|
| Airtime Purchase MTN/ Eswatini Mobile | |
| Data Bundles Purchase | E2.38 per E100, Max E6 |
| Airtime Purchase | E2.38 per E100, Max E6 |
| Electricity Purchase | E5.37 per E100, Max E6 |
| EEC | E5.37 per E100, Max E6 |
| Water Bill Payment | |
| EWSC | E5.37 per E100, Max E6 |
Mobile Money Services
| Item Description | Fees & Charges |
|---|---|
| ATM Mobile Money cash out | E10 - E500 = E9.17 |
| E501 - E1000 = E14.58 | |
| E1001 - E2000 = E27.53 | |
| E2001 - E3000 = E37.24 | |
| E3001 - E5000 = E47.42 | |
| E5001 - E8000 = 1.1% | |
| MOMO Pull (SBS to MOMO) | 1.67%, Min E31.26 |
| MOMO Push (MOMO to SBS) | Free |
Debit Card Charges
| Replacement / Secondary Card fees | E97.16 |
| Replacement / Secondary Card fees (Diamond card) | E207.00 |
| Card Monthly Fee (Diamond card) | E107.95 |
| Quarterly Card fees (Diamond card) | E51.81 |
| Quarterly Card fees (Gold & Platinum) | E31.08 |
| Pin Replacement | E53.98 |
| Chargeback dispute | E207.20 |
| SMS notification | E0.99 |
| Change Debit Card Daily Limit | Free |
| In-Branch change of Debit Card Limit | E10.00 |
| Debit Card transacting at SBS ATM | |
| ATM Cash Withdrawal | E10 - E500 = E9.18 E501 - E1000 = E14.58 E1001 - E2000 = E27.53 E2001 - E3000 = E37.24 E3001 - E5000 = E47.42 E5001 - E8000 = 1.1% |
| ATM Balance Enquiry | E6.22 |
| ATM Funds Transfer | Free |
| ATM Mini Statement | E6.48 |
| ATM Cash Deposit | Free |
| Domestic transacting - other Banks ATM | |
| ATM Balance Enquiry | E10.80 |
| ATM Cash Withdrawal | E53.98 +1.52% |
| Transacting International - other Banks ATM | |
| ATM Balance Enquiry | E10.80 |
| ATM Cash Withdrawal | E53.98 +2.53% |
| POS Domestic | |
| Balance Enquiry | E6.46 |
| Decline Fee | E8.65 |
| POS Cash at Till | E21.59 |
| POS domestic other banks | |
| POS Decline Fee | E8.64 |
| POS Purchase | E10.36 |
| Balance Enquiry | E10.36 |
| POS other banks International | |
| POS Decline Fee | E12.95 |
| POS Purchase | E10.80 |
| POS Balance Enquiry | E10.80 |
| Online transacting | |
| Online Payment | E12.92 |
| Online Payment Decline Fee | E12.92 |
| Union Pay- (Acquiring) | |
| Debit card acquiring | E57.31 |
Telephone Cost Recoveries
| Item Description | Fees & Charges |
|---|---|
| Local Landline to Landline | E38.00 |
| Local landline to Cell phone | E65.00 |
| International calls: Outside CMA | E108.00 |
| International calls: Within CMA | E81.00 |
Stationery Recoveries
| Item Description | Fees & Charges |
|---|---|
| Fixed Deposit | |
| New Issue | Free |
| Replacement of Lost FDR | Free |
| Other Recoveries | |
| Photocopy | E26.99 per page |
| Scan and Email | E20.00 |
Property Administration Charges
| Item Description | Fees & Charges |
|---|---|
| Reminder Letters for missed rentals ( overdue) | E53.98 |
| Lease Renewal/New Leasing | E296.97 |
| Stamp Duty | 31 cents for every E100 of the rental amount |
| Default penalty | Prime plus 2% of the arrear amount |
Property Inspection Fees
| Item Description | Fees & Charges |
|---|---|
| Property Inspection by the Property Consultant / Ad hoc Maintenance Related / Regular Inspection every 2 years | |
| Mbabane | E516.60 |
| Manzini / Matsapha | E730.80 |
| Outlying Areas ( Out of Mbabane / Manzini Corridor) | E1,191.00 |
Credit
| Item Description | Fees & Charges |
|---|---|
| General | |
| Consent to cancellation of Mortgage Bond | E340.21 |
| Bond Rectification | E324.06 |
| Establishment Fees | |
| Residential mortgage (Individuals and SME's) | 2.0% (Max E8 000 for loans up to E2 million and Max E16 000 for loans above this threshold) |
| Short Loan (E5000 min. loan) | 2.0% (Max.E7 000) |
| Sipatji Advance (E5000 min. loan) | 2.0% (Max.E7 000) |
| Home Plan (E5000 min. loan) | 2.0% (Max.E8 000) |
| Guaranteed Loans (E5000 min. loan) | 2.0% (Max.E7 000) |
| Guaranteed Loans – Motor Vehicles | 2.0% (Max.E7 000) |
Evaluation Fees
| Item Description | Fees & Charges |
|---|---|
| Loan Administration Fees | |
| Residential Mortgage Vacant Land | E75.55/ Month |
| Residential Mortgage - Developed | E75.55/ Month |
| Commercial Mortgage Loans – Vacant Land | E75.55/ Month |
| Commercial Mortgage Loans – Developed | E75.55/ Month |
| Home Plan | E75.55/ Month |
| Short Loan | E75.55/ Month |
| Sipatji Advance / USDF | E75.55/ Month |
| Guaranteed loans - Motor vehicles | E75.55/ Month |
Default Administration Charges
| Item Description | Fees & Charges |
|---|---|
| Special Mention | E57.22 |
| Substandard | E79.88 |
| Doubt | E102.55 |
| Loss | E136.02 |
| Reminder letters (1st , 2nd and final ) | E53.98 |
Guarantees
| Item Description | Fees & Charges |
|---|---|
| Guarantees by the Society (Lending, Performance and Property Guarantees) | |
| Cash Cover | 1.2% on amount or part thereof Min. E1124.32 |
| Property Guarantees (Whole transaction is financed by the Society) | 0.55% on amount or part thereof Min. E1,579.67 Max. E6080.07 |
| Extension/Amendments | E531.42 |
| Performance Guarantees | 1.2% on amount or part thereof Min. E623.12 Max. E1,781.82 |
| Guarantees Cancellation | E631.45 |
| Tender Bond | 1.26% on amount or part thereof Min. E623.12 Max. E1,781.82 |
Mortgage Re-Advance
| Item Description | Fees & Charges |
|---|---|
| Mortgage Re -Advance - Individuals and SME | 2.0% (Max E8 000 for loans up to E2 million and Max E16 000 for loans above this threshold) |
Building Loans
| Item Description | Fees & Charges |
|---|---|
| Professional Fees | 1% of the Contract amount Min. E1,403.57 |
| Stage Payments | E1700.23 per certificate |
| Deeds Custody | E324.06 |
| Cross Border Payments | |
| Outgoing (Customer) | E68.38 |
| Outgoing (Non- Customer) | E68.38 |
| Incoming (Customer) | E20.73 |
| Incoming (Non- Customer) | 1.55%, Min E103.61 |
Forex
| Item Description | Fees & Charges |
|---|---|
| Buy and Sell Cash | 3% - min E90.00 no Max |
| Exchange Control Application | E450.00 |
ePocket
| Item Description | Fees & Charges |
|---|---|
| Send Money from Account | E20 - E500 = E7.55 E501 - E1000 = E8.64 E1001 - E2000 = E10.80 E2001 - E5000 = E16.19 |
| Send Money from ePocket | E10.80 |
| ATM Cash Out (First withdrawal up to E5000) | Free |
| ATM Cash Out after first free withdrawal | E10 - E500 = E9.18 E501 - E1000 = E14.58 E1001 - E2000 = E27.53 E2001 - E3000 = E37.24 E3001 - E5000 = E47.42 E5001 - E8000 = 1.1% |
| ePocket Dormant Fee | E5.00 |
| ePocket Reversal Fee | E12.00 |
