Distribution Channels
General
| Item Description | Fees & Charges |
|---|---|
| Completion of questionnaire - External Audit Certificate | E500.00 |
| SEARCH FEES | |
| Search Fee – charge for conducting searches for vouchers and other documents at the request of customers | E118.42 |
| ELECTRONIC PAYMENTS | |
| OTC EFT instruction /BOL/FNB transfer (Payments to other Banks) | E85.48 |
| OTC EFT instruction/BOL/FNB transfer to other countries | E170.97 |
| CASH HANDLING | |
| Cash Deposit (Personal & Schools) | Free |
| Denomination Exchange (Non SBS Customer) | E10.00 |
| Letter of instruction | E71.36 |
| Swift Transfer – an instruction to our bankers to transfer funds using swift at the request of Customers. | E217.87 +0.85% (Min) E217.87 Max E950) + E208.49 |
| STANDING INSTRUCTIONS | |
| Establishment/ amendment and cancellation of standing order in our system | Free |
| Establishment of External Standing Orders/ SFI debit orders | E67.73 |
| Establishment of internal Standing Orders | E65.65 |
| Establishment of internal Standing Orders to: investments ( PS/SB/Likwindla) | E65.65 |
| Establishment of standing internal instruction to: Litsemba Funeral Insurance cover | Free |
| Standing Order paying investments (PS/SB/Likwindla) | E65.65 |
| Third Party -Standing Order (Within SBS) | E25.08 |
| Standing order to other Banks | E35.42 |
| Debit Order – loan repayments | Free |
| Unpaid Stop Orders | E100 |
| Unpaid Debit Orders | E100 |
| Amendment of Standing Orders | Free |
| Amendment of SFI Debit order | Free |
| Cancellation of standing Orders | Free |
| FUND TRANSFER | |
| Over-the-counter funds transfer (own account) | Free |
| Third party payment | E27.13 |
Account Maintenance Fees
| Item Description | Fees & Charges |
|---|---|
| Opening of Account | Free |
| Closure of Account | Free |
| Balance Enquiries (Over the counter) | E7.09 |
| Statement Printout | 1 free email monthly statement, E10.00 per page thereafter within a month |
| Premature Closure | Free |
| Activation of Dormant accounts | Free |
| Over-the-counter withdrawal charge (for all products) | 1.77%, Min E36.66 |
Early Redemption of Investment
| Item Description | Fees & Charges |
|---|---|
| Early Redemption of Fixed Deposit Receipts | 2% of the interest amount accumulated at the time of redemption. |
| Permanent Shares | |
| Permanent Shares withdrawal at maturity | Free |
| Redemption of Permanent Shares with 6 months notice | Free |
| Part Redemption of Permanent Shares | 6% calculated on the withdrawal amount Min. E413.29 - Max E2361.64 |
| Full Redemption of Permanent Shares without notice | 6% calculated on the withdrawal amount Min. E413.29- Max E2361.64 |
| Subscription Shares | |
| Subscription Shares withdrawal at maturity | Free |
| Cancellation of Agreement withdrawal charge - Sub shares | 6% calculated on the withdrawal amount Min. E26.06 and Max E104.25 |
| Notsa Natsi | |
| Withdrawal at maturity | Free |
| Redemption with 6 months notice | Free |
Ordinary Savings and Sipatji
| Item Description | Fees & Charges |
|---|---|
| Monthly Management Fees | E41.37 |
Sipatji
| Item Description | Fees & Charges |
|---|---|
| Monthly Management Fees | |
| Bronze | E30.00 |
| Silver | E55.00 |
| Executive | E80.00 |
Gold Account
| Item Description | Fees & Charges |
|---|---|
| Monthly Management Fees | Free |
| Withdrawal Fees | 1 Annual free ATM
withdrawal and subsequent In Branch Cash Withdrawal fees at 1.77%, Min E36.66 |
Special Savings
| Item Description | Fees & Charges |
|---|---|
| Monthly Management Fees | Free |
| Withdrawal Fees | 1.77%, Min E36.66 |
Khula Natsi
| Item Description | Fees & Charges |
|---|---|
| Monthly Management Fees | Free |
| Withdrawal Fees | 1 free in branch cash withdrawal of up to E3000 per month |
Collection Account
| Item Description | Fees & Charges |
|---|---|
| Collection Account in respect of School Fees, cash payment | Free |
| Collection Charge in respect of Monies credited to a collection account | Free |
| Special Rate Collection Accounts. | Free |
| Transfer from Collection to Other Society Modules | Free |
Commercial Services
| Commercial - Sipatji for business | |
| Monthly Management Fees | E104.20 |
| Cash Handling | |
| Retail SME’s Sipatji for Business Account | Free up to E30,000/ day, thereafter 1% of amount in excess of E30,000. |
| Wholesale | 1.50% |
| General | |
| External Audit Certificate | E500.00 |
| Early Redemption of Permanent Shares | |
| Part Redemption of Permanent Shares without notice | 6% calculated on the withdrawal amount Min. E382.91 Max: E3000 |
| Establishment Fees | |
| Commercial Mortgage | 2% min E2590 |
| Loan Administration Fees | |
| Commercial Mortgage Loans – Vacant Land | E75.55 / Month |
| Commercial Mortgage Loans – Developed | E75.55 / Month |
| Consent to cancellation of Mortgage Bond | E340.21 |
| Bond Rectification | E324.06 |
| Guarantees | |
| Property Guarantees (Whole transaction is financed by the Society) | 0.55% on amount or part thereof Min. E1,600.90 |
| Performance Guarantees | 1.2% on amount or part thereof Min. E631.49 |
| Tender Bond | 1.26% on amount or part thereof Min. E631.49 |
| Mortgage Re- Advance | |
| Mortgage Re -Advance – Commercial/Corporate | 2%, Min E2 698.78 Max E83 360 |
| Building Loans | |
| Professional Fees | 1% of the Contract amount Min. E1,403.57 |
USSD Mobile Banking(*800#)
| Item Description | Fees & Charges |
|---|---|
| Own account transfer | Free |
| Account Balance enquiry | E1.00 |
| Mini Statement - screen | E4.54 |
| Payments to Third Party (SBS) | E15.74 |
| Payments to Third Party other banks | E40.00 |
Value Added Services (Prepaid)
| Item Description | Fees & Charges |
|---|---|
| Airtime Purchase MTN/ Eswatini Mobile | |
| Data Bundles Purchase | E2.50 per E100, Max E6 |
| Airtime Purchase | E2.50 per E100, Max E6 |
| Electricity Purchase | E5.63 per E100, Max E6 |
| EEC | E5.63 per E100, Max E6 |
| Water Bill Payment | |
| EWSC | E5.63 per E100, Max E6 |
Mobile Money Services
| Item Description | Fees & Charges |
|---|---|
| ATM Mobile Money cash out | E10 - E500 = E9.63 |
| E501 - E1000 = E15.30 | |
| E1001 - E2000 = E28.89 | |
| E2001 - E3000 = E39.08 | |
| E3001 - E4000 = E49.76 | |
| E4001 - E5000 = E56.90 | |
| E5001 - E8000 = 1.15% | |
| MOMO Pull (SBS to MOMO) | 1.75%, Min E32.80 |
| MOMO Push (MOMO to SBS) | Free |
| ATM Cash Deposit | 0 for individual and Free up to E30,000/ day, 1% of amount in excess of E30,000. |
Stationery Recoveries
| Item Description | Fees & Charges |
|---|---|
| Fixed Deposit | |
| New Issue | Free | Other Recoveries |
| Photocopy | E10.00 per page |
| Scan and Email | E20.00 |
Property Administration Charges
| Item Description | Fees & Charges |
|---|---|
| Reminder Letters for missed rentals ( overdue) | E59.04 |
| Lease Renewal/New Leasing | E324.84 |
| Stamp Duty | 31 cents for every E100 of the rental amount |
| Default penalty | Prime plus 2% of the arrear amount |
Property Inspection Fees
| Item Description | Fees & Charges |
|---|---|
| Property Inspection by the Property Consultant / Ad hoc Maintenance Related / Regular Inspection every 2 years | |
| Mbabane | E565.08 |
| Manzini / Matsapha | E799.39 |
| Outlying Areas ( Out of Mbabane / Manzini Corridor) | E1,302.78 |
Credit
| Item Description | Fees & Charges |
|---|---|
| General | |
| Consent to cancellation of Mortgage Bond | Legal costs plus E374.83 |
| Bond Rectification | E152.80 |
| Establishment Fees | |
| Residential mortgage (Individuals and SME's) | 2% ( Max E8000 for loans up to E2M and Max E16 000 for loans above this threshold) |
| Short Loan (E5000 min. loan) | 2.0% (Max.E7 000) |
| Sipatji Advance (E5000 min. loan) | 2.0% (Max.E7 000) |
| Home Plan (E5000 min. loan) | 2.0% (Max.E8 000) |
| Guaranteed Loans (E5000 min. loan) | 2.0% (Max.E7 000) |
| Guaranteed Loans – Motor Vehicles | 2.0% (Max.E5 000) |
Evaluation Fees
| Item Description | Fees & Charges |
|---|---|
| Loan Administration Fees | |
| Residential Mortgage Loans – Vacant Land | E75.00 |
| Residential Mortgage Loans – Developed | E75.00 |
| Home Plan – Vacant Land | E75.00 |
| Short Loan – Developed | E75.00 |
| Sipatji Advance / USDF | E75.00 |
| Guaranteed loans - Motor vehicles | E75.00 |
Default Administration Charges
| Item Description | Fees & Charges |
|---|---|
| Special Mention | E62.59 |
| Substandard | E87.38 |
| Doubt | E112.18 |
| Loss | E148.79 |
| Reminder letters (1st , 2nd and final ) | E56.27 |
Guarantees
| Item Description | Fees & Charges |
|---|---|
| Guarantees by the Society (Lending, Performance and Property Guarantees) | |
| Property Guarantees (Whole transaction is financed by the Society) | 0.55% on amount or part thereof Min. E1,604.43 Max. E6,650.69 |
| Performance Guarantees | 1.26% on amount or part thereof Min. E681.60 Max. E1,949.04 |
| Tender Bond | 1.26% on amount or part thereof Min. E681.60 Max. E1,949.04 |
Mortgage Re-Advance
| Item Description | Fees & Charges |
|---|---|
| Mortgage Re -Advance - Individuals and SME | 2% ( Max E8000 for loans up to E2M and Max E16 000 for loans above this threshold |
Building Loans
| Item Description | Fees & Charges |
|---|---|
| Professional Fees | 1% of the Contract amount Min. E1,535.30 |
| Stage Payments | E1,810.66 |
| Deeds Custody ( annual fee) | E354.48 |
Debit Card Charges
| Replacement / Secondary Card fees | E107.36 |
| Replacement / Secondary Card fees (Diamond card) | E219.42 |
| Card Monthly Fee (Diamond card) | E113.27 |
| Quarterly Card fees (Diamond card) | E54.36 |
| Quarterly Card fees (Gold & Platinum) | E32.61 |
| Pin Replacement | E10 |
| Chargeback dispute | E207.20 |
| SMS notification | E1.04 |
| Change Debit Card Daily Limit | Free |
| In-Branch change of Debit Card Limit | E10.00 |
| Debit Card transacting at SBS ATM | |
| ATM Cash Withdrawal | E10 - E100 = E6.74 E110 - E500 = E10.00 E510 - E1000 = E15.95 E1010 - E2000 = E30.12 E2010 - E3000 = E40.74 E3010 - E4000 = E51.85 E4010 - E5000 = E59.30 E5010 - E8000 = 1.20% |
| ATM Balance Enquiry | E6.80 |
| ATM Funds Transfer | Free |
| ATM Mini Statement | E7.08 |
| ATM Cash Deposit | 0 for individual and Free up to E30,000/ day, 1% of amount in excess of E30,000. |
| Domestic transacting - other Banks ATM | |
| ATM Balance Enquiry | E11.33 |
| ATM Cash Withdrawal | E56.64+ 1.59% |
| ATM and POS International Other Banks (Outside CMA) | |
| ATM Balance Enquiry (Print) | E11.81 |
| ATM Balance Enquiry (New) | Free |
| ATM Cash Withdrawal | E59.04 + 2.65% |
| POS Domestic | |
| Balance Enquiry | E11.81 |
| Decline Fee | E11.81 |
| POS domestic other banks | |
| POS Decline Fee | E9.45 |
| POS Purchase | E10.87 |
| POS Balance Enquiry | E11.33 |
| Cash at Till | E23.62 |
| POS other banks International | |
| POS Decline Fee | E14.17 |
| POS Purchase | E11.81 |
| POS Balance Enquiry | E11.81 |
| Online transacting | |
| Online Payment | E14.13 |
| Online Payment Decline Fee | E14.13 |
| Union Pay- (Acquiring) | |
| Debit card acquiring | E57.31 |
Telephone Cost Recoveries
| Item Description | Fees & Charges |
|---|---|
| Local Landline to Landline | E38.00 |
| Local landline to Cell phone | E65.00 |
| International calls: Outside CMA | E108.00 |
| International calls: Within CMA | E81.00 |
Forex
| Item Description | Fees & Charges |
|---|---|
| Buy and Sell Cash | 3.45% - Min E150, no Max |
| Exchange Control Application | E450.00 |
ePocket
| Item Description | Fees & Charges |
|---|---|
| Send Money from Account | E20 - E500: E9.63 E501 - E1000 = E15.30 E1001 - E2000 = E11.33 E2001 - E5000 = E16.99 |
| Send Money from ePocket | E20 - E500: E7.92 E501 - E1000: E9.07 E1001 - E2000: E11.33 E2001 - E5000: E16.99 |
| ePocket withdrawal at ATM | First cash withdrawal of up to E2, 500 |
| ATM Cash Out after first free withdrawal |
E10 - E500 = E9.63 E510 - E1000 = E15.30 E1010 - E2000 = E28.89 E2010 - E3000 = E39.08 E3010 - E4000 = E49.76 E4010 - E5000 = E56.90 E5010 - E8000 = 1.15% |
| ePocket Dormant Fee | E5.25 |
| ePocket Reversal Fee | E12.59 |
Online & Mobile Banking App
| Item Description | Fees & Charges |
|---|---|
| Statement | 1 free monthly statement, E10.00 per statement thereafter |
| EFT (Within Bank) | E16.41 |
| EFT (Other Bank) | E40.00 |
| Unpaid Fee (EFT Other Bank) | E62.55 |
| Registration (self-service registration) | Free |
| Account Dashboards | Free |
| Transaction History/ Statements | Free up to 3 months Older than 3 months E10 per statement |
| VAS | As per approved VAS pricing |
| ePocket | As per approved ePocket Pricing |
| Receipts | Free |
| Beneficiary Management | Free |
| Debit Card Management | Free |
| Card Block | Free |
| Profile and Settings | Free |
| Proof of Payment (SMS) | E1.03 |
| Proof of Payment (email) | E1.03 |
Sipatji for Business
| Monthly Management Fees | E120.00 |
Account Maintenance Fees
| Statement Print out (Monthly)1 free monthly statement, E10.00 per page thereafter within a month | |
| Daily/Weekly Statements | E34.13 per page |
| Over-the-counter withdrawal charge | 1.90%, Min E40 |
| Investment Account - Premature Closure | 6% calculated on the withdrawal amount Min. E52.12 and Max E208.50 |
| SMS Notifications | E1.30 |
| Proof of payment (Email) | E1.00 |
Collections
| Monthly Charge | E113.98 |
| Sweeping of funds from Collections (daily) | Daily - E31.27 |
| Weekly | E125.10 |
| Monthly | E416.98 |
Cash Handling
| Sipatji for Business Account in Branch Free up to E30, 000/ day, 1% of amount in excess of E30,000 | |
| Wholesale | 1.50% |
| Cash Deposit fees for schools | Free |
| Cash Deposit - ADT | Free up to E30,000/ day, 1% of amount in excess of E30,000. |
| Cash deposit fees - Corporates | Negotiable |
| Inwards transfers from other banks | Free |
| Internal Debit order (SBS Customers) | E25.24 |
| External debit orders (Non-SBS Customers) | E35.66 |
| Unpaid items | E100.00 |
| Proof of transactions (less than 3 months) | Free |
| Proof of transactions (older than 3 months) | E10.00 per page |
| Search fees charge for conducting searches for vouchers and other documents at the request of customers | E118.42 |
Early Redemption of Permanent Shares
| Permanent Shares withdrawal at maturity | Free |
| Redemption of Permanent Shares with 6 months notice | Free |
| Part Redemption of Permanent Shares without notice | 6% calculated on the withdrawal amount, Min E401.79, Max E3147.90 |
